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IMPORTANT SHIPPING UPDATES - 3/31/20 DETAIL

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To our valued customers,

We want to personally thank you for trusting 3LAB to be your skincare provider. In these uncertain and unprecedented times, we want inform you that our fulfillment will be working on a limited operational capability. We are closely monitoring developments and we are continuing to follow all state, CDC and WHO regulations regarding public health and safety.

The safety and well-being of our employees and customers is our highest priority and we want to inform you that we are taking steps and precautions to keep our associates informed and ensure your shopping experience is safe and pleasant.

Here are some of the steps we are taking to help protect the health of our employees and customers:

- We will be fulfilling orders on a reduced work schedule and employee headcount to prevent the healthcare system from being overwhelmed.

- Our customer support will be available during regular hours: contactus@3lab.com

- Our employees sanitize work stations and wear protective gears when packing your orders.

We appreciate all the orders and we do encourage for you to reach out to us via email contactus@3lab.com with any questions or concerns you may have.

As the situation evolves, we’ll continue to provide updates. Thank you for your trust and continued support as we strive to provide the best skin care products and service for you during this time.

Sincerely,

3LAB Team

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